Custom Ear Mold Proceedure

To order your custom ear molds (included with the purchase of your Mach1.c or Mach1.s) please follow these instructions:

1. Call Lightspeed Aviation at 800.332.2421 with the serial number of your Mach 1.c or Mach 1.s headset.
2. You will be directed to an authorized audiologist in your area.
3. Make an appointment with the audiologist to have impressions made.*
4. The audiologist will then send the impressions to a lab for the mold fabrication.
5. Ear mold are shipped back to the audiologist.
6. Follow up with your audiologist to pick up you custom ear molds.

* NOTE: The audiologist fee for making your ear impressions is not included in the cost of your headset.