We are privileged to have the opportunity to serve our customers. Here’s how to get help.
We are proud of our knowledgeable customer service team.
Everything we do at Lightspeed is in service to you, our customer. When you contact us, you will reach a Lightspeed employee in our Oregon office who deeply understands our products and technologies. They are empowered to help you solve any problem, so you can keep your Lightspeed device performing at its best.
Our warranties cover most headset repair costs, including the shipping cost back to you — you’ll just need to cover the cost of shipping to us. Log in to your Lightspeed account to check your warranty status or to request a repair. If you need to replace wear-and-tear soft goods (such as ear seals and head pads) please visit our Accessories page.
Here are three ways to get the support you need and get your questions answered:
Lightspeed Aviation, the leader in wearable ANR technology for pilots, operates with a simple strategy: know your customer well and remain committed to relentless product evolution. At Lightspeed, everything we do is in service to our customer and our products push performance to the edge of technological possibilities.